Reviews from our customers

See how we take care of our customers' experience with reliability, top quality and more

I just discovered this shop and was impressed with the service, cost and attention to detail. it's tucked into a space next to a brewery and pizza place. Operating Manager Kent was thorough, knowledgeable and spent time to discuss my issues. if you're looking for an honest appraisal of your issue this shop is it. while in the shop and waiting I watched how he interacted with the customers and focused on not only the problem with the vehicle but took the time to give an honest appraisal of how it would affect them. most shops give a wham bam give me the money mentality. This shop takes the time to tactically evaluate your end game and comes up with solutions without the doom and gloom if you don't acquiesce. I'll definitely being using them again. ~ Mike H

I had an outstanding experience at this auto shop with my 2016 Chrysler 300. From start to finish, the service was top-notch. Jessy, the service advisor, was incredibly helpful, professional, and easy to talk to. She clearly explained what needed to be done, gave me a fair and reasonable estimate, and kept me updated throughout the process. What really stood out was how fast and efficient the repair was. They got my car diagnosed, repaired, and back on the road quicker than I expected—without cutting any corners. The pricing was fair, and there were no surprise charges. If you’re looking for a shop that’s honest, skilled, and customer-focused, ask for Jessy. I highly recommend this place and will definitely be coming back if I ever need more work done! ~ Tylor J

The professionalism afforded me by staff at CO Tire and Service was Outstanding! On a cold snowy day, they placed four new tires on my vehicle, answered my multitude of questions - inclusive of whether I needed an alignment, and offered me a refreshment during the quick service visit. I had received a number of quotes for new tires and the ones I purchased from CO Tire and Service, are an upgrade from what I planned to purchase - at a better rate than all others. While we have not had much snow since the day they replaced my worn tires, my new tires are handling the roads exceptionally well. Thanks CO Tire and Service for your Outstanding Service and care of my vehicle; you can be certain I will be a returning customer. Athena 😊 ~ Athena Q

This is officially my new car shop! And I’m getting my family to come thru too. They know what they’re doing and will treat your car like their own. They have taken time to educate me and talk thru all questions/research I have, patiently and enthusiastically. I appreciate that they take pictures and document everything. They provide honest expertise and I haven’t felt pressured to have a service done even when it was needed. This is a mom and pop shop, and has that true vibe too. I’m happy to come in and know that me and the ride will be taken care of. They provide shuttle service if needed. Also look into their rewards program, it has good perks! Shout out to Darnell, Jessie, and Jacob for taking care of me! What a solid team! ~ z z

I have major trust issues with mechanics from past bad experiences and Colorado Tire & Service has definitely earned my trust. I always double check everything with my brother and friend (car guy and mechanic whom I DO trust but we don't live in the same state. I don't know much about cars so I always check with them). They checked the photos, pricing, and said everything looked fair and accurate. I was treated with kindness and respect, everyone there seems so cheerful, and my car is in great shape. Darnel was the one I spoke with the most and he was incredibly helpful. He made sure every question was answered, and I had a lot of them. Lol I'll definitely come back for any future car needs! I highly recommend these guys. ~ Brady L

I found the company based upon yelp reviews. I wanted a second opinion because the Auto Nation dealership told me that the “humming” noise was caused by “feathering” of my tires and alignment issues. Of course this was only because I opted for the “free” diagnostics so no further inspection was done. I didn’t trust what Auto Nation stated so that’s how I came to meet Darnell. Darnell is a funny dude who takes pride in making sure the customers needs are met. After the first day Darnell immediately could tell the original diagnosis from Auto Nation was wrong and he couldn’t understand how they came to the conclusion without looking underneath the car. My car needed new ball joints and a new windshield. I’m thrilled that my car is finally fixed and if I’m in need of future repairs I will be visiting Darnell and his A-team. ~ Mystique R

For many years, this was my go-to auto repair shop. They always did great work, for a great price. I'm not sure if they've gone through an ownership change??? They still provide quality service, but they now charge more than most of their competitors. I understand that we have massive inflation. Good mechanics don't work cheap. I wouldn't expect them to. But, this place has become the most expensive "small" shop I know of. Ex: they quoted me $5000 to fix my heater; essentially the value of my car! I declined, and took my car to another mechanic. Months later, I received a $165 bill, just for the quote. The other mechanic I took my car to, fixed my heater for $1000, and provided a free quote. Colorado Tire and Service has talented mechanics. Just plan on being charged premium $$$, for everything. ~ Chris K

Darnell and crew are amazing,they live up to the expectations when it's about efficiency and willingness to get things done..(and I can also give Darnell a hard time) Thank you guys!,🤓 What can I say about Dan? He's ok..and the service was incredible as always! I have always believe in consistency to be a decisive solution for life matters and Darnell and crew definitely know the meaning of it! Like I stated before Dan.. he's alright..!! 7/2/19. You may forget about the two previous commentaries.. I had the best experience so far at this place with Jessica?! She's very professional and although being on that front desk could be overwhelming, she never stops smiling making it so pleasant to come and get the service needed for my car! So,keep up the good work Jessica! Darnell..? He's alright..!! ~ Jesse T

I couldn’t be happier with the service provided by Darnell and his team. They did a thorough check of my vehicle and assessed everything and came back with pictures, videos and explanations of everything they found. They were able to fix every issue and I felt informed the whole way through and I believe they were open and honest about everything. The work was done quickly and Darnell gave me a ride home when I dropped off the car and picked me up when it was ready. They definitely aim to please and all work is guaranteed for two years which is awesome. The only issue was that my steering wheel felt very dirty when I picked up the car. I think the technicians touched it with dirty hands and I felt it right away. The prices were not cheap but were probably fair. I was happy with everything and would definitely trust them again with my vehicle. ~ wonder w

Very reliable service from the team here! I came in for a quote on some tires, and knew I needed an oil change and alignment done as well. Dropped it off, and Rob followed up with pictures and explained why an additional service was needed to get the alignment done. This isn’t my first experience with the team here, so I knew they were trustworthy from prior experiences with them. Went ahead and got them done, and picked up my car this morning and it feels better than when I bought it. Definitely recommend going here if you’re looking for an honest place to get service done on your car. If you have questions, they will take the time to thoroughly explain why something is needed (or not) so you don’t have to guess if you’re being screwed. Thank you Rob, and the rest of the team for being trustworthy, and reliable. Will definitely be back in the future. ~ Evan P

I've been going to Colorado Tire and service for years for all different types of my car repair services needs, ranging from simple service like oil change to more complicated one, like transmission and engine mount replacement. I trust Darnell and his team to do a good job on all my cars and trust his feedback on whether a repair is necessary or optional. Darnell is really reliable and knowledgeable about cars. If you have multiple high cost repair needs that seem to have to be done at the same time (like transmission, brake replacement etc) Darnell will help you prioritize the repairs to minimize the repair cost at that one time. The repair cost is commensurate with the excellent quality of the repair and service. I never have to go back to have my repairs re-done and they always last for a long time. Thank you Darnell and team for helping my family and me keep our cars in excellent driving condition! 🙏🥰 ~ Mutiara H

Great shop! I have taken my car here twice and will definitely be back. Christopher was very polite and took the time to answer all of my questions. I originally brought my car in for brakes and an oil change, but unfortunately, my oil plug was stuck due to a mistake made by a previous 'quick shop' place. Darnell actually took me into the shop to show me exactly what the issue was and explained the plan to fix it. They had everything resolved in just two days, which I really appreciated. When all was done they even brought my car to me! Overall, the customer service and auto work are amazing. Thank y’all so much! 🙂 ~ Racheal S

I have never had a consistent mechanic before, but I think I do now! Being that I'm a woman who doesn't necessarily "look" like I know a lot about cars, I am always nervous about getting taken advantage of by mechanics... But at Colorado Tire Service, I never felt like I had to worry about that! They took pictures of all the pieces they inspected, sent me a copy of the pictures and their inspection report, and even answered all my questions about their recommendations on the report. Christopher was personable and I didn't feel like he was being condescending when I asked him to explain the different parts to me, like I've experienced with other mechanics. The price is a little higher than you would get at a chain, but I think it is well worth the value of the work that they do, and personally, I am definitely willing to pay to feel comfortable in a space I'm not usually comfortable in. Huge thanks to everyone at CTS! ~ Lili E

I had a great experience with Colorado Tire and Service. They helped me out with many repairs to my car and treated me with kindness and professionalism from start to finish. They replaced my windshield, fixed my rearview mirror, and repaired my radio, etc. Everything came out perfect!! What I appreciated most was their honesty and affordable pricing. They took the time to explain the repairs and didn’t make me feel pressured or overcharged. It’s hard to find a shop you can trust, and this team definitely earned it. I’m very grateful for their help and would absolutely recommend them to anyone needing reliable car repairs. ~ Teresa R

Great service!! I needed chains before a long road trip through the mountains and I saw this place had good reviews so I thought I'd check it out. The chains were a little pricey but the service itself was *excellent*. The staff were friendly, knowledgable, and efficient. Darnell took extra time to walk me through how to put the chains on my tires (including tips for tighten them, etc.) since I'd never done it before and it gave me the confidence to do it myself on the road. They even refilled my tires before the trip, just to be safe! Truly great service and I'm definitely going back there for future needs. ~ Jessica G

I can't begin to express how fantastic my overall experience was at this location. I had the pleasure of working with Trinidad and Darnell. Both fantastic from the customer service to the actual labor itself. I rarely had to call them because they were always a step ahead of me calling to give me updates. I could write an infinite amount of positive things because the experience was just that great. Shoutout to my forever newly trusted mechanic best friends Darnell and Trinidad. #bestintheindustry!!! If Darnell isn't doing your repairs you aren't doing it right.... SIMPLY CHOOSE COLORADO TIRE & SERVICE :) ~ Gabriela M

I have been bringing all my vehicle here for a year and a half now and I’ve had nothing but great experiences with Darnell and Jessi they have been amazing with contact and letting me know what’s going on. The mechanics work is always on point my car is always clean when I get it back they go above and beyond and check everything and make sure your vehicle is safe! And if something does get messed up they have always made it right right away and that’s only happened one time! They are hands down the only shop I trust with all my vehicles from a diesel f350 to my wife’s Mazda to our mustang! Thank you Darnell! ~ Dalton J

On our way out of town camping and our Nissan pathfinder over heated and lost power. We pulled into a big o tires to see if it was something that could be fixed and back on the road but they ended up keeping our car the weekend. They called saying it was a bad spark plug and coil pack. We don’t know much about cars but knew enough that that couldn’t be the reason for over heating. They convinced us that it could help the problem. After driving it home we knew the problem had not been fixed so took it to Darnell. He took it the next morning and diagnosed at no charge. Found out all Cadillac converters were clogged and car isn’t worth the repair. Even though it wasn’t the outcome we were looking for Darnell was amazing and didn’t even charge us to diagnose the problem. He even gave us options at the car lot to look for a new car. Thank you so much Darnell and Jesse! You guys are awesome ~ Tricia L

I recently had the pleasure of working with Colorado Tire and Service in Lafayette, Co. I couldn't be more satisfied with the service I received from start to finish. Alice at the front desk is professional, knowledgeable, and courteous. Jesse the mechanic quickly diagnosed the issue with my vehicle and clearly explained what needed to be done. The repair was completed promptly. What really stood out to me was their honesty and attention to detail. They didn't try to upsell unnecessary services. They've earned my trust, and I will definitely be returning for future maintenance and repair. Thank you Alice and Jesse ↑ ~ Julie P

I have been going to CTS since I moved to the area about 4 yrs ago. I get coupons for the oil changes which they honor without issue. The system they use to captures what they do to my vehicle (pictures) is easy to understand and allows me to know what needs to be fixed in the future if I can't afford it at the moment. They don't pressure me and appear to do honest work. They called to tell me I needed to stop back in because they forgot to reset my service alert and fix my glove box before I even noticed it myself. I appreciate the honesty and politeness of everyone there!! ~ Felicia L

We have brought our cars to CTS for a few years now and have absolutely nothing but good things to say about them. Darnell is amazing and always takes extra time to answer any and all of my questions and take my calls even when they are swamped. Which I know is not easy. They are very very fair with their pricing and actually take the time to explain the issues. We appreciate Darnell and the CTS team more than they know. It means a lot to have a mechanic you can actually trust. They are always so kind too which is hard to come by! Recommend 1,000 times over! ~ Hanna R

The team was great. My car is over 10 years old and needed a bit of work. Brakes, rotors, an axle, oil change etc. they were able to get my car finished in the time frame that I needed. They also helped with financing. The car is back to normal and I’m back on the road. Very grateful for their help and kindness while I was in the office. They also did wonderfully explaining everything sending pictures and describing what was wrong. 10 out of 10. A few months later I came back for a flat tire and they helped me again quickly and efficiently. Will definitely be back for routine maintenance. ~ Shana N

Thank you Colorado Tire and Service for squeezing in a last minute tire repair just before closing on a Friday night! I was traveling on I25 when I noticed my tire warning light had come on and the pressure was dropping. I quickly pulled off the highway and by some miracle pulled into your parking lot. The staff was super friendly and found a nail in my tire which they quickly removed and repaired. I would have been stranded far from home, but you got me back on the road very quickly. I couldn't be more appreciative! Thanks for being so kind and helping a traveler out!!!!! ~ Josie R

Colorado Tire & Service is a business I will HIGHLY recommend to everyone! Their customer service is amazing, I felt very welcomed the entire time I was there. I took my Jeep in because I had smoke coming from the hood and turns out I had oil leaking. Not only did they tell me what was wrong with my vehicle, they also showed me photos with an explanation, and they answered any questions I had. Colorado Tire & Service is a business with respect, integrity, honesty, and transparency. I’m so happy I found this place, I will most certainly continue to bring my vehicle back for all services!!! ~ Linda S

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